Northern Ireland Official Publications Archive

Issue Date	Title	Author(s)
2019-08-12	Making a complaint about a residential care home or a nursing home in Northern Ireland	Northern Ireland Public Services Ombudsman
2018-06-27	Memorandum of Understanding between the Northern Ireland Commissioner for Children and Young People (the Commissioner) and the Northern Ireland Public Services Ombudsman (the Ombudsman)	Northern Ireland Public Services Ombudsman; Northern Ireland Commissioner for Children and Young People
2018-03-26	Principles for Remedy	Northern Ireland Public Services Ombudsman
2019-07-31	Do you wish to make a complaint about a service provider in Northern Ireland?	Northern Ireland Public Services Ombudsman
2021-06-09	Draft Model Complaints Handling Procedure : The complaints handling process	Northern Ireland Public Services Ombudsman
2021-06-18	Complaints handling in the public sector in Northern Ireland : Research undertaken by the Northern Ireland Public Service Ombudsman	Northern Ireland Public Services Ombudsman
2021-06-10	Consultation on creating complaints handling standards for the Northern Ireland public sector : Consultation document	Northern Ireland Public Services Ombudsman
2019-12-17	50 : 1969-2019	Northern Ireland Public Services Ombudsman
2017-05	Access to Information Policy Statement	Northern Ireland Public Services Ombudsman
2017	Human Rights Manual	Northern Ireland Public Services Ombudsman; Northern Ireland Human Rights Commission
2016-03-21	Helping you to help your constituents	Northern Ireland Public Services Ombudsman
2016	Information leaflet for all authorities within the Ombudsman's jurisdiction	Northern Ireland Public Services Ombudsman
2016	Guidance on issuing an apology	Northern Ireland Public Services Ombudsman
2016	Your Complaint ~ Our Decision	Northern Ireland Public Services Ombudsman
2016	Privacy Notice	Northern Ireland Public Services Ombudsman
2016	About Our Service	Northern Ireland Public Services Ombudsman
2017	Making a complaint about further and higher education to the Ombudsman	Northern Ireland Public Services Ombudsman
2017	Making a complaint about a school to the Ombudsman	Northern Ireland Public Services Ombudsman
2017	Key Messages - Publicly Funded Schools	Northern Ireland Public Services Ombudsman
2016-03	Information leaflet for all authorities within the Ombudsman's jurisdiction	Northern Ireland Public Services Ombudsman