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Issue Date	Title	Author(s)
2019-12-17	50 : 1969-2019	*Northern Ireland Public Services Ombudsman*
2015-04	A New Public Services Ombudsman for Northern Ireland : Our Vision for 2015-2018	*Northern Ireland Public Services Ombudsman*
2016	About Our Service	*Northern Ireland Public Services Ombudsman*
2017-05	Access to Information Policy Statement	*Northern Ireland Public Services Ombudsman*
-	Annual Report & Accounts for the year ended ...	*Northern Ireland Public Services Ombudsman*
2021-06-18	Complaints handling in the public sector in Northern Ireland : Research undertaken by the Northern Ireland Public Service Ombudsman	*Northern Ireland Public Services Ombudsman*
2021-06-10	Consultation on creating complaints handling standards for the Northern Ireland public sector : Consultation document	*Northern Ireland Public Services Ombudsman*
2022-02	Consultation on creating complaints handling standards for the Northern Ireland public sector : Report of Findings	*Northern Ireland Public Services Ombudsman*
2022-04	Customer Satisfaction Survey : Final Report of Findings	*Northern Ireland Public Services Ombudsman*
2019-07-31	Do you wish to make a complaint about a service provider in Northern Ireland?	*Northern Ireland Public Services Ombudsman*
2021-06-09	Draft Model Complaints Handling Procedure : The complaints handling process	*Northern Ireland Public Services Ombudsman*
2023-06	Forgotten : An investigation into Healthcare Waiting List Communications by the Northern Ireland Public Services Ombudsman	*Northern Ireland Public Services Ombudsman*
2016	Guidance on issuing an apology	*Northern Ireland Public Services Ombudsman*
2016-03-21	Helping you to help your constituents	*Northern Ireland Public Services Ombudsman*
2017	Human Rights Manual	*Northern Ireland Public Services Ombudsman; Northern Ireland Human Rights Commission*
2016	Information leaflet for all authorities within the Ombudsman's jurisdiction	*Northern Ireland Public Services Ombudsman*
2016-03	Information leaflet for all authorities within the Ombudsman's jurisdiction	*Northern Ireland Public Services Ombudsman*
2021-06-24	Investigation of a complaint against : Northern Ireland Ambulance Service Trust (NIAS) : Belfast Health and Social Care Trust (The Belfast Trust) and : Southern Health and Social Care Trust (The Southern Trust)	*Northern Ireland Public Services Ombudsman*
2021-06-24	Investigation of a complaint against 3FiveTwo Healthcare	*Northern Ireland Public Services Ombudsman*
2020-02	Investigation of a complaint against 3fivetwo Healthcare Group	*Northern Ireland Public Services Ombudsman*

Showing results 1 to 20 of 282 next >

Northern Ireland Official Publications Archive

at Queen's University Belfast

Browsing by Author Northern Ireland Public Services Ombudsman